Refund Policy

Every customer can request a 24-hour free trial before paying. Please use it — it is the best way to confirm that the service works well on your devices and internet connection.

A subscription is a digital product. Once a plan is activated on your device, its value is consumed over the subscription period, so refunds after activation are limited to the situations below.

If the service is unusable on your device and our support team cannot fix the problem within 48 hours of your report, you can request a refund within 7 days of purchase.

If you were charged by mistake (for example a duplicated payment), we refund the extra charge in full.

Issues caused by your own internet connection, unsupported devices, or apps other than the ones we recommend.

A change of mind after the service has been activated and confirmed working, or a subscription that has been used for most of its duration.

Problems that our support team has already resolved.

Message us on WhatsApp with your order details (payment date, amount, payment method, and the Device ID used). We will review and reply within 48 hours.

Approved refunds are returned through the original payment method and typically arrive within 5–10 business days.

Any question about a payment or refund? Message us on WhatsApp and we will sort it out.